Connetmi Live Market’s team cares about how your information is used and shared, and we appreciate your trust that we will do so carefully and credibly. This notice describes our privacy policy. By visiting Connetmi.com, you are accepting the policy described in this Privacy Notice.

What Personal Information About Customers Does Connetmi.com Gather?

The information we gather from customers helps us personalize and continually improve your Connetmi Live Market’s experience. Here are the types of information we gather.

1. Information You Give Us: We receive and store any information you enter into our website or give us in any other way. You can choose not to provide certain pieces of information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.
2. Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many other websites, we use "cookies," and we obtain certain types of information when your web browser accesses Connetmi.com or advertisements and other content served by or made on behalf of Connetmi.com on other websites.
3. Mobile: When you download or use an app or website created by Connetmi or our subsidiaries, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as advertising, search results, and other personalized content. Most mobile devices allow you to turn off location services.
4. E-mail Communications: To help us make emails more useful and interesting, we often receive confirmations when you open an email from Connetmi.com if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive email or other mail from us, please adjust your Customer Communication Preferences.
5. Information from Other Sources: We might receive information about you from other sources and add it to our account information.

What About Cookies?

1. Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide features such as 1-Click purchasing, Recommended for you, personalized advertisements on other Websites (e.g., Connetmi Associates with content served by Connetmi.com and Websites using Checkout by Connetmi payment service), and storage of items in your Shopping Cart between visits.
2. The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-ons settings or visiting the Website of its manufacturer. Because cookies allow you to take advantage of some of Connetmi.com's essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any Connetmi.com products and services that require you to Sign in.

Does Connetmi.com Share the Information It Receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with subsidiaries, Connetmi International Ltd controls that either is subject to this Privacy Notice or follows practices at least as protective as those described in this Privacy Notice.

1. Affiliated Businesses We Do Not Control: We work closely with affiliated businesses. In some cases, such as Marketplace sellers, these businesses operate stores at Connetmi.com or sell offerings to you at Connetmi.com. In other cases, we operate stores, provide services, or sell product lines jointly with these businesses. You can tell when a third party is involved in your transactions, and we share customer information related to those transactions with that third party.
2. Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
3. Promotional Offers: Sometimes we send offers to selected groups of Connetmi.com customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please adjust your Customer Communication Preferences.
4. Business Transfers: As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Connetmi.com, Ltd. or substantially all of its assets are acquired, customer information will, of course, be one of the transferred assets.
5. Protection of Connetmi.com and Others: We release accounts and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Connetmi.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.
6. With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

How Secure Is the Information About Me?

1. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.  We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
2. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

What About Third-Party Advertisers and Links to Other Websites?

Our site includes third-party advertising and links to other Websites. For more information about third-party advertising at Connetmi.com, including personalized or interest-based ads, please read our Ads policy.

Which Information Can I Access?

Connetmi.com gives you access to a broad range of information about your account and your interactions with Connetmi.com for the limited purpose of viewing and, in certain cases, updating that information. There will be a list of changes as our Website evolves.

What Choices Do I Have?

1. As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such Connetmi.com features as Your Profile, Wish Lists, Customer Reviews.
2. You can add or update certain information on pages such as those referenced in which Information Can I Access? section. When you update information, we usually keep a copy of the prior version for our records.
3. If you do not want to receive email or other mail from us, please adjust your Customer Communication Preferences. (If you do not want to receive Conditions of Use and other legal notices from us, such as this Privacy Notice, those notices will still govern your use of Connetmi.com, and it is your responsibility to review them for changes).
4. If you do not want us to use personal information that we gather to allow third parties to personalize advertisements we display to you, please adjust your Advertising Preferences.
5. The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-ons settings or visiting the Website of its manufacturer. Because cookies allow you to take advantage of some of Connetmi.com's essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any Connetmi.com products and services that require you to Sign in.

Are Children Allowed to Use Connetmi.com?

Connetmi.com does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use Connetmi.com only with the involvement of a parent or guardian. We do not knowingly collect personal information from children under the age of 13 without the consent of the child's parent or guardian.

Africa and EU-US Privacy Shield

Connetmi International Ltd. participates in the Africa, and US Privacy Shield frameworks. You are entering into this Contract with Connetmi (also referred to as “we” and “us”). We use the term “Designated Countries” to refer to countries in the European Union (EU), European Economic Area (EEA), and Africa. If you reside in the “Designated Countries”, you are entering into this Contract with Connetmi Interntional Limited Company (“Connetmi Africa”) and (“Connetmi Sweden”) will be the controller of your personal data provided to, or collected by or for, or processed in connection with our Services. If you reside outside of the “Designated Countries”, you are entering into this Contract with Connetmi International Ltd. We’ll be the controller of your personal data provided to, or collected by or for, or processed in connection with our services. This Contract applies to Members and Visitors. As a Visitor or member of our services, the collection, use, and sharing of your personal data are subject to this Privacy Policy (which includes our Cookie Policy and other documents referenced in this Privacy Policy) and updates.

Conditions of Use, Notice, and Revisions

If you choose to visit Connetmi.com, your visit and any dispute over privacy are subject to this Notice and our Conditions of Use, including limitations on damages, resolution of disputes, and application of the law of the country. If you have any concerns about privacy at Connetmi.com, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may email periodic reminders of our notices and conditions, but you should check our Website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Examples of Information Collected

Information You Give Us

You provide most of such information when you search, buy, post, participate in a contest or questionnaire, or communicate with our customer service. For example, you provide information when you search for a product; place an order through Connetmi.com or one of our third-party sellers; provide information in Your Account (and you might have more than one if you have used more than one Email address when shopping with us) or your profile; communicate with us by phone, email, or otherwise; complete a questionnaire or a contest entry form; compile Wish Lists or other gift registries; participate in other community features; provide and rate Reviews; and employ Product Availability Alerts such as Available to Order Notifications. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; people (with addresses and phone numbers) listed in 1-Click settings; e-mail addresses of your friends and other people; content of reviews and e-mails to us; personal description and photograph in Your Profile; and financial information, and driver's license numbers.

Information from Other Sources

Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising, or other services; search term and search result information from some searches conducted through the Web search features offered by our subsidiary,

Information You Can Access

Examples of information you can access easily at Connetmi.com include up-to-date information regarding recent orders; personally identifiable information (including name, email, password, communications and personalized advertising preferences, address book, and Click settings); payment settings (including credit card information and promotional certificate and gift card balances); e-mail notification settings (including Product Availability Alerts, Delivers, and newsletters); Recommendations (including Recommended for You and Improve Your Recommendations); shopping lists and gift registries; Seller accounts; and Your Profile (including your product Reviews, Recommendations, Reminders, personal profile, and Wish List).

Children's Privacy Disclosure

Children's privacy is important to Connetmi. This disclosure and the Connetmi Privacy Notice describes how we handle personal information we collect from children under the age of 13 ("child" or "children").

What Personal Information Does Connetmi Collect From Children?

We offer some services intended for children, and in some cases, we may know a child is using our services (for example, when using a child profile). In these situations, children may share and we may collect personal information that requires verifiable parental consent under the Children's Online Privacy Protection Act (collectively, "Child Personal Information"). Child Personal Information could include, for example, name, birthdate, contact information (including phone numbers and Email addresses), voice, photos, videos, location, and certain activity and device information and identifiers (such as cookies, device serial numbers, and IP addresses).

How Does Connetmi Use Child Personal Information?

We use Child Personal Information to provide and improve our products and services, including personalizing offerings and recommendations for children, communicating information, enforcing parental controls, and giving parents visibility into how their children use our products and services. We will not serve Internet-Based Ads to your child when they are using a Connetmi child profile.

Does Connetmi Share Child Personal Information?

We share Child Personal Information only as described in our Privacy Notice. Your child may be able to share information publicly and with others depending on the products and services used.

What Choices Do I Have?

You choose whether to give us permission to collect Child Personal Information from your child. If you have not given us permission to collect Child Personal Information, we may make available certain voice services intended for children and we may process your child’s voice recordings to provide these services, but we will not store those voice recordings. We do not otherwise knowingly use, collect, or disclose Child Personal Information without this permission.

We make available controls so that you can remain involved in your child's use of Connetmi services. To learn more about revoking permission for a child or how to review or delete Child Personal Information, please visit the Manage Parental Consent page or contact Customer Service using the information provided below. Please note that if you withdraw the permission you have provided for your child or request the deletion of Child Personal Information, certain services, and features may no longer be available.

What About Information Collected by Third Parties?

This disclosure does not apply to the practices of any third-party services (including skills, and websites) that may be accessed through a Connetmi product or service. Before using any third-party service, you should review the applicable terms and policies to determine their appropriateness for your child, including the service’s data collection and use practice.

Choose a Strong Password

To protect your password, it's important to change it periodically and keep your password private, since anybody who knows your password may access your account. We recommend changing your password every 30-60 days. To choose a strong password:

1. Use a different password on Connetmi that you use on other sites. If you need help remembering your password, consider using a password manager.
2. Use at least 8 characters. A minimum of 6 is required; a maximum of 128 is allowed. While not required, adding numbers or special characters to your password will make it even stronger. For example, the password "flowing2!%" is a much stronger password than "flows."
3. Choose an original password. Passwords previously used for your account will not be accepted by the system.
4. Do not use the same password that you use on other sites, including your email provider. Actively monitor all your accounts, including your email provider, for unauthorized or suspicious activity.
5. Avoid passwords that are easy to guess. These include passwords such as "secret," "password," "Connetmi," or "123456." They also include things like a dictionary word, your name, email address, or other personal information that can easily be obtained.
6. If you already have a Connetmi account, for enhanced security, please add or update it with a mobile phone number.
7. If you receive a verification code from Connetmi, do NOT share it with anyone. Connetmi will NOT contact you and ask for your verification code. Note: Passwords are case sensitive. For instance, "FLOWING2!%" and "Flowss2!%" are two different passwords. When choosing a password, remember the capitalization you use, and make sure that the CAPS LOCK key on your keyboard is not turned on.

Protect Your System

Some suspicious emails contain attachments and links to websites that try to install malicious software on your computer. Here are some ways to protect your system, devices, and wireless network:

1. If you've entered your password on what you think might be a malicious website, go to Forgot Your Password and change it immediately.
2. If you've entered your Visa or credit card information on what you think might be a malicious website or replied to an email with that information, immediately contact your credit card company. Note: Don't forget to update the card on Connetmi.com afterward.
3. Install antivirus or anti-malware software from a reputable company. Keep security software up-to-date by installing updates and patches as soon as they are available. Note: After it's installed, run a full scan of your computer.
4. Do not install software that you do not need or that comes from unverified sources.
5. Ignore urgent pop-ups that tell you your devices are infected with a virus and that you must click a link to fix the problem.
6. Do not leave your devices unattended in public places.
7. Select the option to manually, not automatically, connecting to WiFi.
8. Disable hotspots when not needed.
9. Change the name of your wireless network and any pre-set passwords provided by the vendor, even if the name and password seem complex.

About Two-Step Verification

Two-Step Verification adds an additional layer of security to your account. Instead of simply entering your password, Two-Step Verification requires you to enter a unique security code in addition to your password during sign-in. After you enter your sign-in information, you may be prompted to enter a security code. You can receive this security code in a variety of ways depending on the option you select during sign-up, including text message, voice call, or authenticator.

We use cookies to remember your preferences, so you will not be asked to enter a security code upon each sign-in. If you clear your cookies or use a different browser or device, you may be asked again for verification. If you need help from Customer Service after enabling Two-Step Verification, you'll need to provide a security code similar to when trying to sign in to your account.

About Multi-Factor Authentication

Connetmi cares about your privacy and security. To make sure only you and authorized users have access to your Connetmi account, we may ask you to complete an extra step when you sign in. “Multi-factor authentication” happens when your sign-in activity looks different because you’ve cleared your cookies, or you’re signing in from a new browser, device, or location. There are a few ways you may be asked to confirm your sign-in:

1. Enter a six-digit verification passcode that we send to the email address or mobile phone number you have on file with Connetmi
2. Answer a security question about your account

All of these steps will take place on the website. We may ask you to verify your identity if you call Customer Service for support, but Connetmi will never contact you first to ask you for your password, verification passcodes, or security question.

If you’ve received a one-time passcode or sign-in notification that you didn’t request, someone else may have access to your password. You should Reset Your Account Password immediately. You should also check your other online accounts, like your email account, for suspicious activity, and make sure to choose a strong and unique password for every one of your online accounts.

If you are not able to sign in to Connetmi because you don’t have access to the email, mobile phone, or other devices that we’ve asked you to use to confirm your sign-in, contact Customer Service for help restoring access.

Still, Have Questions?

Please contact us at: Connetmi.com, International Ltd. 6, Olowu Street, Ikeja, Lagos, Nigeria.